Carr Leon Hagerman
Artist. Performer. Author. Tinker.
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11 posts tagged Top Performer

Harvard Business Review seems to devote a fair amount of ink to the “happiness at work” movement with yet another article appearing today on my LinkedIn home page. A simple Goog search of “happiness at work” turns up a load of links on all manner of well being in the workplace. We apparently want to be happy at work.
I know something about jumping up the juice at work since I spent most of a decade on the hustings for the Fish! Philosophy, a kindly video and books about the fishmongers at Pike Market in Seattle who have some good customer mojo. Great product, used by companies around the world, but turned out to be remarkably challenging for any organization to really implement. Happiness at work, it turns out, is more an individual phenomenon, choice, or way of being.
We all want happiness, man, that’s the scope of our lives, to be joyful, connected and just happy, man. But as most of us know, organizations have limited resources to generate happy happy for the unhappy few. What I mean is, if you’re already a whiner, or a belly aching windbag of toxic energy, no program, article, foosball table or casual Friday is going unlock your misery. Happiness at work is entirely different than happiness from our workplace. Sure, having free soda, bonus checks and a great health plan can generate momentary happiness, but if you’re prone to harshing everyone’s mellow none of this is going to matter, your just going to continue to rain on everyone’s parade.
If you want happiness in the workplace, hire people that are happy for crying out loud, and give them some freedom. Avoid weaponizing toxic people by giving them power over others, making them the overlords of the good and happy people.
If you work with a scumbag but you’re mostly happy, my guess is you’ll be happy most of the time. Sure, you can read all the articles and books on happy happy, or pay closer attention to the other preachers of jack-you-up like me, and some of it will stick and work. But if you really are happy, be f**$ing happy! Hold your head up and forward, continue to do fun things, mix it up, tinker around, and keep that goofy smile pasted on your face. THAT one.
Take some risks to stay in the happy, after all if you fast forward your life into the not so distant future, say 100 years, you’ll be 6 feet under and all the hand wringing in the world right now, won’t get you out of the ground later. Why waste it fertilizing the planet with negative s**t.
So, come on! Just be happy you’re here, now, alive and well…man.

In all of the years I spent wandering around the Minnesota Renaissance Festival with a dirty face and shit-brown costume I am fortunate that I can count on one hand the number of times someone has threatened to kill me. Now, that may seem to be a roughly high number since I’m guessing few of you have had someone threaten to kill you as a result of something you said. Not so with me. Some things I’ve said have resulted in a bit of blow back, an unexpected rebuttal to what I believed was a joke. I don’t believe I had necessarily said anything wrong, but that I said it to the wrong person. Got it.
My risky brand of performing is one in which the “scene” is not figured ahead of time, not really, it’s mostly a series of improvised provocations designed to incite. I gather a crowd by harassing them with a sort of free association, comedic rant on everything around me. My personae is the Rat Catcher, a kind of medieval Don Rickles lambasting everything and everyone around him. I’ve performed for hundreds of thousands of people over the past 47 years (Yes..I started as a kid), and in only a few instances has someone objected to my comments in a potentially violent way, and most of those happened in Texas. Surprise!
The most caustic of them was an oddly shaped guy (See…already you know this is going in a bad direction) who was ordering pasta from one of the festival food booths. I was sitting on the ground near the counter of the booth, and as he waited for his food I might have mentioned something about his bulging gut and overworked duodenum. He ignored me, which is appropriate in most cases but seeing as this is “interactive theater” I was inclined to follow up on my opening salvo. Just as I stood up, this enormous bowl of hot pasta with red sauce appeared on the counter. I said something that included “shoveling” and “fat, obnoxious ignoramus.” But, I delivered it with a smile.
Much to my surprise, it turns out, a plate of hot pasta and red sauce in the face followed by a verbal threat that my life was in danger of coming to a hasty close, was an early curtain due to bad reviews for those of you familiar with the nomenclature of the theater. The man was quickly escorted off the site by a couple of beefy, thick necked cowboy security guys who were fans of my performance style. I was told later that the man got a little rowdy on the walk out and the cowboys had to “set him straight”. I never found out what that meant…somethings are better left alone.
The fact that I’ve only had a handful of troubled moments given the enormous number of people that I have interacted with as an “improvocative” performer, tells me that most of us have great leeway in how we approach encounters with others. Certainly there are a different set of social rules when performing, yet, playing and engaging others creates a great deal of space for exploring and tinkering with the moments. Regardless of what you do, in most instances if you’re paying attention, you can engage with others with far more vim and vigor than you might think. What’s more, if you do it with patience, love and kindness, you’ll find that others not only want to play with you, but they’ll pay extra to get it.
Okay, I know you can’t go around yelling at others or provoking pasta eaters, but you can move boldly in the world by inviting people to play with you, to engage with them wholeheartedly and to do so not because it’s a strategy for getting something, but that it raises the level of good for you, for them, and for this bruised and battered world.

Besides having been a walk about street performer, I’ve also spent a great deal of time working in and around motivational speakers, a group I’ve come to call the “preachers-of-jack-you-up!”. It’s a big revival tent of well manicured individuals, some of whom have a tin stamped story about overcoming insurmountable challenges to becoming the fantastic, super awesome mega best selling whoopty doo they just knew they could be, and a few even sell formulaic tincture to aid with the affects of being a lowly loser in life. Some of these programs are designed to make life effortless, or at least sell something to you effortlessly, and others will give recipients that permanent cat eating crap grin that is so oft pasted upon the faces of the temporarily jacked up. Whew, say amen!
Contrary to my opening stanza, I love motivational speakers and the industry for which I derive a portion of my living. While I remain skeptical of some of the long term value that motivation brings to a group, in the short run it can leave people feeling jacked up, juiced and ready, it can open thinking to new ideas, and even offer (**GASP) a positive balance to the bitching bummer of the daily grind. There isn’t a thing wrong with this, because even though the net gain may sometimes be short lived, some of the ideas tossed about casually can actually stick. I know about this industry, because I’m a semi-reluctant member of this good vibe tribe.
The trouble with the motivational speaking industry is that some members seem to jump on trendy ideas and turn them into shallow fodder for sale. Take, for instance, the research that seems to support the obvious notion that laughter is good for us. This really isn’t surprising since most of us already kind of know that when we’re happy, when we’re laughing, we’re…ahhh…happy! Right! But the idea of “laughter is the best medicine” is enough to draw the clowns out of the car to promote programs, training initiatives, and products designed to help us laugh more. There is even a class where participants laugh, however unnatural it may be, at something funny.
If we want to have programs in our workplaces, organizations, even in our personal lives that promote good health, happiness and joy, it seems to me we need avoid prescriptions, overlay and strategies since none of these are very natural. Joy, laughter and connection only happen in a meaningful way when it’s natural, when occurs to us in an unforced way, not the laugh track of a classroom or motivational schtick.
Don’t get me wrong here, I love to laugh and I laugh a lot, but the funniest things to me are likely not the funniest to you. Same holds true for nearly everything in life, since each of us is a unique shape of existence, what we find valuable and useful is often quite different. Duh. Teaching and training others to be playful is an exercise in futility Providing Foosball tables and pinball machines may make the office look fun, but they really don’t promote the right muscle group. Play and joy happen naturally, and they don’t happen as a result of being strategic or well trained. Leave people alone and create a space around you that respects the choice of others. Toxic people are likely to be toxic no matter what the temperature of the room is, warm or cold. Happy people seem to raise the level of happy in the room, but just try to make the others in the room happy and the results will likely not make anyone, very, happy.
In the TAKE AWAY: Plan Less-Succeed More, I write about looking at our work and personal life not from the question of “what can I take away”, but “what can we leave behind that will matter for both of us”? This shift puts the emphasis on who we are being and less on what we are doing or getting. Laughter is a nice idea, I like it, and I’ve found that when I’m happy laughter seems to be in close proximity. I doubt a training program on laughter, or a “laugh class” is going bring sustainable chuckling to my otherwise good life. Laughter and joy cannot be prescribed with any success because it isn’t natural. Better still, promote trust and freedom, leave people alone to be who they are best at being, and bring your own joy into the room. If you do, others will be more inclined to share the mojo with you.
“When I was young I used to pray for a bike, then I realized that God doesn’t work that way, so I stole a bike and prayed for forgiveness.” **Just in case you needed something to get your started.

It’s Friday and already my ADD brain is strategically deciphering the codes of possibility. Hmmm, we could meet friends at a very loud bar and engage in shouting style conversations amidst the drunken twenty somethings. No, not this week. Maybe, Saturday night we could go to the Gay 90’s, a very gay lounge in Minneapolis where we go to dance or watch homos in high heels and evening gowns strut their ducked taped genitalia across the cabaret stage. Sounds good. Or, we could always stay home and cruise Roku or Apple TV. I don’t know.
The older I get, which seems to be happening more often these days, I’ve become aware of the challenges of aging. It’s not that I’m looking or really feeling that old, I mean, I don’t wear old man blue jeans that belt high across my stomach, nor do I posses a single pair Tommy Bahama pleated pants, and nary a loafer with slots for a penny (I did at one time, but thankfully they were exchanged for True Religions and Eccos) still, I AM getting older and it makes me wonder about my choices.
One worries that as we get older we will slowly loose our elasticity, in both mind and body. Flexibility is the benchmark of youth, the ability to dash from here to there, stay up to all hours without paying a deep price, and being able to do all manner of physical activities and still recover quickly. But what if we still have youth and flexibility in us, but we’re much older? Do we go to clubs or places where we will be the oldest person there and attempt to fit in, or do we stay home and nod off in the easy chair as we read the latest issue AARP magazine and watch “Dancing With The Stars”.
All things equal, I will take the path of most resistance, which is to say that I plan on staying up late, dashing about as long as I can, and hanging out with people who are vital and alive, no matter what their age. Yeah, it will take more time to recover, I might be the oldest one on the dance floor, and it could appear to some that I’m not “acting my age”. So be it. Life is supposed to be precious, and nothing burdens the spirit more than bringing the fence posts in, closer and closer, limiting our ability to move and becoming complacent and rigid.
I still don’t know what I’m going to do this weekend, but whatever it is I know it’ll be fun, it will be late and by Monday morning I’m going to be very tired.
Cool!
I’ve often wondered about the tacit contract friends make with one another when they realize they’ve become friends. It’s not like marriage, where at some point the couple recognizes that the relationship has become a thing, a thing with legal and tax implications, and the loving couple chooses to make their vows public with a declaration of their love. In a traditional wedding the couple actually asks for a kind of endorsement from friends and family, and support from the community. But friends have no such public recognition, there is never any kind of public acknowledgement, it’s purely personal, often understated, and yet friendships are certainly more influential than most marriages.
In the Facebook age we now have a dynamic instrument to show the rest of the world how many friends we have, and how everyone is connected. Facebook is a kind electronic contract with friends, add them at any time, and then take them away any time. It’s a simple divorce, with no costs or associated embarrassments. How many of us have discovered we’d been stripped of our friendship credentials on FB without notice. It’s a lowly feeling being outcast, dismissed and discharged from the electronic commons, without so much as a comment.
Facebook has little to do with real friendship. The OED defines Friend as “One joined to another in mutual benevolence and intimacy.” I don’t believe that would apply to most of the people, many of them nearly strangers, that are counted as “friends” on my page.
In the past if we wanted to cultivate our friendships, we had to do something like write a letter, make a phone call, have coffee or tea or take a walk with them, to put forth some manner of effort. Friendship, after all, requires something from us because it’s intimate, and we actually need be there at some point, to be a good friend. But now, text and FB’ing has replaced a great deal of our personal contact and communication, and none of it intimate. Sure, we may read a “newsfeed” from our friends, but there isn’t any context to the writing, it’s impersonal at best, no contact necessary and virtually no effort required.
I also find that I don’t miss some friends the way I used to because I track their updates, see their pictures,know who they are associating with and where they are traveling. When I do see them, there is less sense of anticipation for catching up because, it seems, because I already know what they’ve been doing. The obvious upside is that I do know what people have been doing and so there is less a chance I might miss the important events that are the measure of good life friends.
How many friends one has on their FB page is a kind of measure of popularity, or worth. If you have thousands, or tens of thousands, it’s impressive, and it’s something you could actually monetize. It gives you bragging rights! The poor people with lowly numbers, or no Facebook page at all, are seen as stuck in the dark ages, cave dwellers with no community. It’s all good if your marketing a product, but then, those people who are your “fans” and your “friends” really aren’t “friends” after all.
This morning my Facebook page says I have 769 “friends”. What a crock of shit. I have about 30, and of those only about 15 are close to me, and of those 15, about 7 know everything about my life. That seems to be a good number…at least for me, I can call all of them in a matter of minutes.
Elbert Hubbard once said “A friend is one who knows you and loves you just the same.”
Though I’ve been an imperfect friend at times, impatient, unavailable and distracted, my friends are more important than my career, more vital to my happiness than stuff I can buy, and are necessary for a life of quality. I don’t believe friendships are always easy, and sometimes friends do drift a part. But the reward of effort is that flesh and blood friendships beat Facebook counts anytime, day or night, and they’ll be there even when the power goes out, or you loose your connection. Flesh and blood friends are present, they are accounted for, and we can depend on them. After all, it’s better to have friends that matter and that will be here tomorrow and beyond, not just ones we can monetize.
As I have grown older, particularly in the past couple of years, I’ve become more curious about craftsmanship, not just in the things I purchase or browse, but the nature of craftsmanship in my own works and those for whom I am close. It wasn’t until I began working with photography, and eventually video and audio, that I began to have a sense of my own level of craftsmanship, which I see now as a complex conversation between myself, ideas, the materials I have to work with, and the way and manner they interact with life.
I have observed how easy it is to be seduced into activities that diminish my thinking, that pull me into the undertow of distraction and a kind of meandering uselessness. The drone of nonstop texting, information overload, gadget masturbation and a nearly myopic hedonism (read alcohol) can sever the creative mind from the delicate nature of quiet craftsmanship and creative reflection.
To pursue an expression of an idea into some form, whether it be writing, photography, music or performance, requires presence and practice. It’s requires our best thinking, quiet, and the application of discipline and experimentation. Experimentation is useless without reflection and thoughtfulness.
I could go on.
I wish our institutional school system could be re-invented. In it’s place I’d build neighborhood studios, lofts, labs, theaters, learning playgrounds full of the best technology old and new. I’d also return to some form of apprenticeships. Learning is organic, and the more we approach learning and education as a dynamic choice, rather than a linear necessity, a demand and command structure, the more likely it seems to me, we will turn out enlightened, curious, engaged and delighted human beings who want to build beautiful things, including a new world.
Yulia Brodskaya’s work with strips of paper. This work is made up of strips of paper glued to a background creating a fantastic depth and texture. Huh…not much social life if you do many of these!
There are so many pieces of historical pop culture that would be best forgotten, but looking at this cover for an old vinyl workout album, one knows there isn’t any ambiguity about roles, as silly as they were back then. If you were to create an album cover for a workout plan for married couples today, what would it look like on a cover like this?
Debbie Drake was kinda hot though, don’t you think?
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